This article breaks down how AI voice agents reduce wait times by cutting...
https://www.bookmarking-fox.win/ai-voice-agents-are-changing-phone-support-by-cutting-wait-times-and-improving
This article breaks down how AI voice agents reduce wait times by cutting end-to-end latency in phone support. It also explains barge-in, letting customers speak anytime without waiting for prompts, making calls smoother