In 2026, AI customer service automation platforms have come a long way. Some...

https://eduardosnicechat.publishlane.com/posts/zowie-pricing-model-why-per-conversation-pricing-feels-different

In 2026, AI customer service automation platforms have come a long way. Some teams reach 70% task automation within a week, but it’s not about bots replacing agents—it’s about smart assist vs resolve