If you suspect a glitch, document screenshots of the eligibility page, your address, and errors

https://wiki-site.win/index.php/Claim_Scroll_Tokens_Now:_A_How-To_for_the_Scroll_Airdrop

If you suspect a glitch, document screenshots of the eligibility page, your address, and errors, then contact official support while avoiding any request to share seeds or private keys.