defect reporting process
https://page-wiki.win/index.php/The_Critical_Role_of_a_QA_Tester_in_Modern_Web_Development
When you spot a glitch, the defect reporting process kicks in to ensure it gets logged, assessed, and fixed without chaos. You describe what happened, attach steps to reproduce, and note the severity, so developers can prioritize their work. It’s a structured way to track issues from discovery to resolution, keeping everyone on the same page.