AI voice agents are changing phone support by cutting end-to-end latency, which...

https://highstylife.com/what-is-the-fastest-way-to-spot-if-a-voice-agent-will-fail-in-production/

AI voice agents are changing phone support by cutting end-to-end latency, which speeds up responses and keeps callers engaged. Features like barge-in let customers speak anytime without waiting for prompts, making conversations smoother